Privacy Policy

Last Updated: 2024 - 9 - 20

Thank you for visiting DirectFashionEG (referred to as 'we,' 'us,' or 'our'). We value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We collect different types of information when you visit our website, create an account, or make a purchase:

• Personal Information: When you make a purchase, register for an account, or contact us, we collect your name, email address, phone number, billing and shipping addresses, and payment information.
• Non-Personal Information: This includes your IP address, browser type, language preference, referring site, and the time of your visit. This information helps us understand user behavior and improve our services.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, login details, and cart items.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process your orders, confirm your payments, and ship your products.
• Communication: To send you updates about your orders, respond to your inquiries, and communicate promotional offers or important notifications.
• Website Improvement: To analyze user behavior, improve our website functionality, and provide a better user experience.
• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

• Service Providers: We may share your information with trusted third-party vendors to fulfill orders, process payments, or deliver products (e.g., shipping companies).
• Legal Obligations: If required by law, we may share your information to comply with governmental requests, court orders, or other legal processes.

4. Data Security

We take your privacy and security seriously. We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a user, you have the following rights:

• Access: You can request a copy of the personal data we hold about you.
• Correction: If any of your data is incorrect, you have the right to ask for corrections.
• Deletion: You can request that we delete your data, provided it is no longer needed for the purposes for which it was collected.
• Opt-Out: You may opt-out of receiving marketing emails by clicking the 'unsubscribe' link in any email communication or contacting us directly.

6. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. Please note that we are not responsible for the privacy practices of such websites, and we encourage you to review their privacy policies.

7. International Shipping

At the moment, we only ship products within Egypt. We are working to expand our shipping services to international customers in the near future.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information.

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated 'Last Updated' date. We encourage you to review the policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

• Email: support@directfasahioneg.com
• Phone: +20 Phone Number
• Address: [Company Address], Cairo, Egypt

By using our website and services, you agree to the terms of this Privacy Policy. Thank you for trusting us with your personal information.