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Frequently asked questions

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We accept returns within 30 days of purchase. Items must be in their original condition with tags attached. Please visit our Returns page for more details.
To return an item, please fill out the return form on our website and follow the instructions provided. You can also contact our customer service team for assistance.
Yes, exchanges are available for different sizes or colors of the same item. Please contact our customer service team to initiate an exchange.
We accept major credit cards (Visa, MasterCard), Cash On Delivery , and other secure payment methods.
before order shipping, Yes yourou can
Yes, we use industry-standard encryption to protect your payment information. Your data is safe with us.
No, you can place an order as a guest. However, creating an account allows you to track your orders and save your shipping information for faster checkout.
To create an account, click on the “Sign Up” button at the top of our website and fill in the required information.
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Ask us anything

Call Us +201070764996 or just drop us your message at contact@directfasahioneg.com. You can directly message us.